Adapt to the changing world of volunteer management.
More than ever, today's volunteers work online, need flexible hours, and want to play a role in defining their jobs. They also want to feel a sense of responsibility for your organization's overall mission. Harness this passion and potentialÑwith results that uplift your goals and enable your volunteers.
Discover how to:
- Frame your recruitment message for today's volunteers
- Understand how different generations are motivated
- Empower volunteers to "own" their projects
- Create a climate of teamwork across generational boundaries
- Involve "virtual" volunteers from around the country
- Engage the passion of your volunteers
Dozens of "must-have" resources
You'll find job descriptions, applications, and interview questions; activities, icebreakers, and team-builders for volunteer meetings; community-building activities, plus, tips for board retreats and planning sessions.
Table of Contents
Introduction: The Common Predicament
Where It All Begins
SECTION ONE: THE VOLUNTEER RECRUITER
Chapter 1: Who Is the New Breed of Volunteer?
A Profile of the 21st Century Volunteer
Chapter 2: Recruiting the New Breed of Volunteers
The "Courting" Relationship
Chapter 3: Finding the New Breed of Volunteers (Not Scaring Them Away)
The Seven Deadly Sins of Recruiting Volunteers
Chapter 4: Tapping into Two New Breeds of Volunteers
Retiring "Boomers" and "Generation @"
SECTION TWO: THE VOLUNTEER MANAGER
Chapter 5: Motivating the New Breed of Volunteers
Discover Three Levels of Motivation
Chapter 6: Empowering Volunteers to Do It Their Way
e from Delegation to Empowerment
Chapter 7: Managing the Virtual Volunteer
Virtual Volunteers and Using Technology
Chapter 8: Managing High Maintenance Volunteers
Performance Coaching the Volunteer from Hell
SECTION THREE: THE VOLUNTEER LEADER
Chapter 9: Leading the Successful Volunteer Organization
Mobilize the Collective Power of Volunteers
Chapter 10: A Leadership Case Study
A Fable of How to Do It Right
SECTION FOUR: RESOURCES
- Sample Position Charter
- Sample Project Charter
- Interview Guide for Hiring a Paid "Volunteer Manager"
- Sample Questionnaire for Virtual Volunteers
- Sample Board Code of Conduct
- Strategic Planning Retreat - Agenda of Questions
- SWOT Analysis Form
- Ice-Breakers and Openers
- Team Building Activities
- Sample Training Exercise-A Case Study
